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about our services |
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The Financial Consultancy (UK)
Ltd |
Hewitt House,
Winstanley
Rd,
Orrell,
Wigan
WN5 7XA
Last Updated: 02.05.08 |
- The Financial Services Authority (FSA)
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The
FSA is the independent watchdog that regulates financial
services. It requires us to give you this document. Use this
information to decide if our services are right for you. |
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- Whose products do we offer?
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Investment |
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We offer
products from the whole market. |
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We only
offer products from a limited number of companies. |
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We
only offer products from a single group of companies |
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Insurance |
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We
offer products from a range of insurers. |
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We
only offer products from a limited number of insurers. |
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We
only offer products from a single insurer |
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Mortgages |
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We offer
mortgages from the whole market. |
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We only
offer mortgages from a limited number of lenders. |
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We
only offer mortgages from a single lender |
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- Which service will we provide you with?
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Investment |
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We will
advise and make a recommendation for you after we have assessed
your needs. |
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You
will not receive advice or a recommendation from us. We may
ask some questions to narrow down the selection of products
that we will provide details on. You will then need to make
your own choice about how to proceed. |
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We
will provide basic advice on a limited range of stakeholder
products and in order to do this we will ask some questions
about your income, savings and other circumstances but we
will not:
- Conduct a full assessment of your needs;
- Offer advice on whether a non-stakeholder product may
be more suitable
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Insurance |
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We
will advise and make a recommendation for you after we have
assessed your needs. |
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You
will not receive advice or a recommendation from us. We may
ask some questions to narrow down the selection of products
that we will provide details on. You will then need to make
your own choice about how to proceed. |
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Mortgages |
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We will
advise and make a recommendation for you after we have assessed
your needs. |
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You
will not receive advice or a recommendation from us. We may
ask some questions to narrow down the selection of products
that we will provide details on. You will then need to make
your own choice about how to proceed. |
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- What will you have to pay us for our services?
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Investment |
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Before
we provide you with advice, we will give you our keyfacts
guide 'about the cost of our services'. |
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We
will tell you how we get paid, and the amount, before we
carry out any business for you |
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Insurance |
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A
fee. |
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No fee. |
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You will receive
a quotation which will tell you about any other fees relating
to any particular insurance policy. |
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Mortgages |
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No fee.
We will be paid by commission from the lender. |
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A
fee of £350 payable when you apply for a mortgage.
We will also be paid commission from the lender. |
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A
fee of £350 when you apply for a mortgage. Any commission
or fee that we receive from the lender will be refunded to
you. |
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You will receive
a key facts illustration when considering a particular mortgage,
which will tell you about any fees relating to it. |
Refund of fees
If we charge you a fee, and your mortgage does not go ahead,
you will receive: |
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A full
refund if the lender rejects your application. |
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No refund
if you decide not to proceed after the lender accepts your
mortgage. |
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The Financial Consultancy
UK Ltd, Hewitt House, Winstanley Rd, Orrell, Wigan WN5 7XA
is authorised and regulated by the Financial Services Authority.
Our FSA Register number is 193504.
Our permitted business is advising on and arranging pensions,
savings and investment products, mortgages and non investment
insurance contracts.
You can check this on the FSA’s Register by visiting the FSA’s
website www.fsa.gov.uk/register or
by contacting the FSA on 0845 606 1234. |
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- What to do if you have a complaint
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If you wish to register
a complaint, please contact us:
In writing: Write to The Compliance Officer
The Financial Consultancy UK Ltd,
Hewitt House, Winstanley Rd, Orrell Wigan WN5 7XA.
By phone: Telephone 0844 873 2400
If you cannot settle your complaint with us, you may be entitled
to refer it to the Financial Ombudsman Service. |
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- Are we covered by the Financial Services Compensation Scheme
(FSCS)?
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We are covered by
the FSCS. You may be entitled to compensation from the scheme
if we cannot meet our obligations. This depends on the type
of business and the circumstances of the claim. |
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Investment |
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Most
types of investment business are covered for 100% of the
first £30,000 and 90% of the next £20,000 so the maximum
compensation is £48,000. |
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Insurance |
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Insurance
advising and arranging is covered for 100% of the first £2,000
and 90% of the remainder of the claim, without any upper
limit.
or
For compulsory classes of insurance, insurance advising and
arranging is covered for 100% of the claim, without any upper
limit. |
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Mortgages |
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Mortgage
advising and arranging is covered for 100% of the first £30,000
and 90% of the next £20,000 so the maximum compensation is
£48,000 |
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Further information
about compensation scheme arrangements is available from
the FSCS. |
