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Keyfacts About our Services

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about our services

 

 

The Financial Consultancy (UK) Ltd

Hewitt House,
Winstanley Rd,
Orrell,

Wigan

WN5 7XA

Last Updated: 02.05.08

  • The Financial Services Authority (FSA)
 

The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

 

  • Whose products do we offer?
 

Investment

We offer products from the whole market.

 

 

 

We only offer products from a limited number of companies.

 

 

 

We only offer products from a single group of companies

 

Insurance

We offer products from a range of insurers.

 

We only offer products from a limited number of insurers.

 

We only offer products from a single insurer

 

Mortgages

We offer mortgages from the whole market.

 

 

 

We only offer mortgages from a limited number of lenders.

 

 

We only offer mortgages from a single lender

 

 
  • Which service will we provide you with?
 

Investment

We will advise and make a recommendation for you after we have assessed your needs.

 

 

 

You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

 

   

We will provide basic advice on a limited range of stakeholder products and in order to do this we will ask some questions about your income, savings and other circumstances but we will not:

  • Conduct a full assessment of your needs;
  • Offer advice on whether a non-stakeholder product may be more suitable
 
 
 
 

 

 

 

 
   
 

Insurance

 

We will advise and make a recommendation for you after we have assessed your needs.

 

You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

 

 

Mortgages

 

We will advise and make a recommendation for you after we have assessed your needs.

 

 

 

You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

 

 
  • What will you have to pay us for our services?
 

Investment

 

Before we provide you with advice, we will give you our keyfacts guide 'about the cost of our services'.

 

We will tell you how we get paid, and the amount, before we carry out any business for you

 

 

Insurance

 

A fee.

 

No fee.

 

You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.

 

Mortgages

 

No fee. We will be paid by commission from the lender.

 

 

 

A fee of £350 payable when you apply for a mortgage.
We will also be paid commission from the lender.

 

A fee of £350 when you apply for a mortgage. Any commission or fee that we receive from the lender will be refunded to you.

 

 

You will receive a key facts illustration when considering a particular mortgage, which will tell you about any fees relating to it.

 

Refund of fees

If we charge you a fee, and your mortgage does not go ahead, you will receive:

 

A full refund if the lender rejects your application.

 

 

 

No refund if you decide not to proceed after the lender accepts your mortgage.

 
  • Who regulates us?
 

The Financial Consultancy UK Ltd, Hewitt House, Winstanley Rd, Orrell, Wigan WN5 7XA is authorised and regulated by the Financial Services Authority. Our FSA Register number is 193504.

Our permitted business is advising on and arranging pensions, savings and investment products, mortgages and non investment insurance contracts.

You can check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

 
  • What to do if you have a complaint
 

If you wish to register a complaint, please contact us:

In writing: Write to The Compliance Officer

The Financial Consultancy UK Ltd, Hewitt House, Winstanley Rd, Orrell Wigan WN5 7XA.

By phone: Telephone 0844 873 2400

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

 
  • Are we covered by the Financial Services Compensation Scheme (FSCS)?
 

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

 

Investment

 

 

Most types of investment business are covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000.

 

Insurance

 

 

Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.

or

For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit.

 

Mortgages

 

 

Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000

 

Further information about compensation scheme arrangements is available from the FSCS.

 


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Independent Financial Adviser

The Financial Consultancy UK Limited is Authorised and Regulated by The Financial Services Authority